Frequently Asked Questions
Everything you need to know about your Stila beauty favorites.
Does Stila Cosmetics test on animals?
No, Stila Cosmetics is a cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to test on our behalf.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on the carrier's website to monitor your delivery status.
What is your return policy?
We offer returns on products purchased directly from our website within 30 days of the purchase date. Items must be in their original packaging and lightly used or unused.
Are Stila products vegan?
While many of our products do not contain animal-derived ingredients, we are not a 100% vegan brand. Please check the ingredient list on individual product pages for specific details.
How do I find the right shade of Stay All Day Waterproof Liquid Eye Liner?
Our website features high-resolution swatches and descriptions for every shade. If you need further assistance, our customer care team can provide personalized recommendations.
Do you offer international shipping?
Currently, we ship to addresses within the United States and select international territories. Please visit our Shipping Policy page for a full list of available destinations and rates.